Terms & Conditions

Terms & Conditions for booking acts


Artist booking & Performance Terms & Conditions – Please Scroll down.

Please read our terms and conditions of booking fully before making your enquiry or booking.

Crazy Horse Entertainment (Entertainment Industry Agent & Venue Consultant) has made every effort to word and phrase the following terms and conditions in clear and plain English.

Neither ‘booker’ nor ‘act’ should enter into any agreement without fully understanding our Terms and Conditions.

Bookings between The Agent & Venues – these are completed with a signed off Roster of artists for each booking period – usually a 2-3 month roster.

Bookings between The Agent & Private Clients – for any engagement over Au$1000 we require a signed contract to be completed.


ACT – Any act, artiste, performer, entertainer, dancer, musician, or group of, with whom you contract or wish to contract in relation to (or a series of) Engagements.

BOOKER – Any venue, individual, company or organisation responsible for hiring an ACT.

ENGAGEMENT – Any booking made between ‘booker’ and ‘act’ for the services of an ‘act’.

THE AGENT – Crazy Horse Entertainment.

We will negotiate and agree with you the terms on which the ‘act’ will perform any Engagement(s) and draw up the agreement between you and the Act.

Confirming the booking:

A) ‘Confirmation’ will mean any electronic, written or verbal acceptance of this booking by both the ‘booker’ and the ‘act’.

B) All bookings are effective immediately upon ‘confirmation’.

C) Failure to sign or return this written contract is not acceptable as cancellation of the booking or acceptance of these terms.

Upon ‘confirmation’ of the booking, Crazy Horse Entertainment will issue a contract to the ‘booker’ for signature which must be returned.

Both the ‘booker’ & the ‘act’ may keep one copy of the contract for their own records. (Further copies are available on request)

Payment of fees terms: All details will be included in contract.

Cancellations: All details will be included in contract.

Here they are also.

Crazy Horse Acts are working pros who fill up their calendar quickly – as soon as they take a booking they often knock back other enquiries for the same date. To be fair and to keep good relations between artist & venue there is a cancellation policy in place.

By signing our booking agreements or by paying a deposit you undertake to provide notice of cancellation with 28 days of the event date if you want your deposit back.

Notice of cancellation outside of 28 days we will withhold the deposit paid as a cancellation fee. Any cancellation made before said date is without penalty.

Cancellation made within 7 days of a booked event – 50% of the total performance fee is due as a cancellation fee.

Cancellation made with 24 hours of a booked event – 100% of the total performance fee is due as a cancellation fee.

Notice of cancellation to be accepted, must be received in writing by Crazy Horse on or before said date.

Postponement – you may postpone your booked event anytime.
If the request to postpone is outside of 14 days before the event we’ll hold the deposit and carry it over to a new date that we can agree on.
Postponement within 14 days we may choose to keep the deposit or 50% of it as a cancellation fee.

Covid Cancellations

If you are using covid reasons for a cancellation or postponement they must be reasons that are written in state or Federal law – ie – a health order.

They must be reasons that make your event illegal to hold in order for us to refund any deposit or fees paid.
We’ll do that no problem or you may elect to postpone and carry the deposit over towards a future date.

You may postpone and we can carry the deposit over to a new date we can agree on within 12 months.

If you are using ‘covid reasons’ to cancel or postpone but the current health orders do not state that holding your event is illegal – it may just be inconvenient for you….then at our discretion we may or may not refund any deposit paid, depending upon the situation and circumstances.
Obviously we like to be fair – but we also don’t like people using ‘covid reasons’ to cancel on a whim.

Re-booking of the ‘act’: The ‘booker’ agrees to negotiate all future bookings of the ‘act’ with Crazy Horse Entertainment and not with the ‘act’ directly. This remains in force from the date of issue of this contract until 18 months following the event date on this contract. The ‘act’ agrees not to supply to the ‘booker’ any direct contact details other than those of Crazy Horse Entertainment for future bookings.

Rider – Special Conditions: This contract may, where appropriate, be subject to a ‘rider’ and where listed ‘special conditions’, containing the ‘acts’ requirements for food, accommodation, changing rooms, technical specifications, transport, etc (please see full ‘act rider’ and ‘special conditions’ on the contract)

Act performance and behaviour guarantee: The ‘act’ agrees to supply all equipment required to undertake this performance, unless the equipment has been contractually agreed to be supplied by the ‘booker’ or an appointed supplier. It is the ‘acts’ responsibility to ensure the safety and good working order of their own equipment, and to obtain all necessary insurances & certification to make such equipment fully compliant with all legal requirements. The ‘act’ agrees to provide a performance that is to the best of its ability. The ‘act’ will make every effort to ensure their performance is first class, comply with the ‘booker’s’ directions within due reason, be courteous, civil and polite with the booker, their staff, customers or guests and to be on their best behaviour at all times. The ‘act’ agrees that their fee is inclusive of all expenses as outlined in the contract. The ‘act’ will not engage in anti-social, illegal or in any way that will reflect badly upon Crazy Horse Entertainment, the ‘booker’ or themselves. The adjustment of the volume and sound level of any equipment shall be subject to the approval of the ‘booker’. The ‘act’ is not employed by Crazy Horse Entertainment and they are fully responsible for their own accounting and payment of TAX, GST & Insurance. The ‘act’ accepts full responsibility for maintaining their own Public Liability Insurance, vehicle insurance and for carrying out the P.A.T. testing of their equipment.

‘Act(s)’ instruments and equipment: It is agreed by the ‘booker’ and the ‘act’ that the equipment and instruments of the ‘act’ are not available for use by other performers or persons except by specific permission of the ‘act’.

Artist Terms & Conditions

Artist Direct Contact With Venue or Client 
Under no circumstance may you provide your direct contact details with a venue or the hosting client while you are booked there by Crazy Horse. This includes leaving business cards – ph number or email.
The reason being it simply ‘invites’ and perpetuates the client to potentially cut out the agency and book directly.
We totally expect you to be loyal to the hand that feeds you and protect this line between agency and client / venue – by staying off of this line in terms of contact details.
Even if the hosting client or venue asks you for details our terms are strictly that you politely refuse and refer the client back through Crazy Horse. Write down your act name , your name, date you played etc but create no line of contact please – we want to protect the standard – Agency – Venue line.

This is common sense and the most professional artists actual make a point of telling me if a venue approaches them directly as it’s just unorthodox business practice. These artists are on my side so want me to know.

Of course you may choose to ‘cut out’ the agency at any time you like. However once we find out you may find that bookings from us dry up pretty quickly.

Artist payment Terms

The agency usually invoices venues and clients every Monday morning.

The basic rule of thumb is that we pay you when the client or venue has paid us.

70% Venues and clients typically pay within 7-21 days.
Bigger companies or Councils can take longer sometimes 30 days.
Very rarely some clients can take more than 30 days.

Payday in our office in only on Fridays.
Whatever is in by a Friday morning gets paid out so long as we have an invoice from you.

Early payment by request.

If you want you can ask us to pay you on the following Monday after your gig.
We can do this as a favour from our own account BEFORE we get paid less 10% of your fee.

We can’t always promise this – it totally depends on the bank account float week to week.
You can ask and we can often do it.

We can also pay you anytime you ask for early payment up until we’ve been paid – less 10%.
Most artists understand there is a wait time of 7-21 days and they happily wait it out.

That’s the usual way – however this offer of early payment is there for those that can’t be bothered waiting.

Talk to us

If you have strict terms of payment you need to let us know as it may not be viable for us to float your payments (pay you early) each time we book you.

If you have strict terms and it’s a problem for you to wait – you may be better off just taking work from sources that adhere to your terms – as we are not a bank and cannot float thousands of dollars each week.

Best to discuss any strict terms with us if that’s the case – otherwise by accepting a booking from us – these are our terms above.